Diagnosing, Predicting and Preventing Human Error
DATES: Tuesday, October 15, 2019
WORKSHOP HOURS: 1 p.m. – 4:30 p.m. Afternoon refreshments will be provided
LOCATION: Rothchild Catering
FEE: $199.00 per person
Questions: Sherman Meade 865.429.6340
WORKSHOP OVERVIEW Advances in technology have helped organizations significantly improve the quality of products and processes, but unfortunately improvements in human design are not so easily achieved. The result is that human error is now estimated to be a significant contributor in 80% of failures. This 1/2-day workshop is designed to help participants view human error as a result of the interactions between people and the environment in which they work. Please join us to discover:
· How to view human activity as a process that can be diagnosed
· Sources and types of errors within that process
· Common typologies for diagnosing human error
· Human error prediction
· The importance of product/process design guidelines
· Typical prevention options and examples
· Why “level of solution” is an important consideration
· A methodology for applying mistake proofing techniques
The workshop will cover both cognitive and physical causes of human error applicable to both manufacturing and office environments.
DATE: Wednesday, May 22, 2019
WORKSHOP HOURS: Registration: 8:30 am; Class: 9 am – 4:30 pm
LOCATION: Rothchild Catering, 8807 Kingston Pike, Knoxville, TN
FEE: $199.00 per person
The information requested in the box shown below is required for course registration. This page, once completed, may be:
printed and faxed to: 865.428.3446, ATTN: Sherman Meade
e-mailed to: Sherman Meade, email@example.com
or printed and mailed to: Sherman Meade
1246 Airport Road
Sevierville, TN 37862
Course Fee Payment Alternatives:
A check for $199, made payable to ASQ Section 1105 may be sent to Sherman Meade at the address shown above. Checks may be sent separate from registration information.
We can invoice your organization; please provide Purchase Order or similar via standard mail or email (sent to Sherman Meade at above address).
Course fee includes all materials and afternoon refreshments.
Refunds and cancellations: Complete refunds will be returned for cancellations made before October 1 (2 weeks). Cancellations after this date cannot be refunded, as we must confirm the number of attendees to Rothchild Catering on this date.